Shipping & Return Policy
Thank you for visiting and shopping at boibasha.com. The following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed and dispatched from our hub within 48-52 hrs. Orders are not processed and dispatched on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipment cost for orders in Kolkata is free, customers need to use the coupon code FREESHIPKOL in the promo code section. Failure to do so, the shipment cost for the entire West Bengal will be applicable by default. The delivery estimate for all orders within Kolkata is 48 hrs.
Standard Shipment cost for entire West Bengal is flat 35 Rs and the delivery estimate is up to 9 business days and Speed shipment cost for entire West Bengal is 85 Rs, the delivery estimate is up to 4 business days. For orders outside West Bengal, the standard shipping cost is Rs 70 and the delivery estimate is up to 9 business days, and the speed shipment cost is Rs 110, the delivery estimate is up to 4 business days.
Shipment cost will be free for orders above INR 799in West Bengal. The shipment cost will be free for orders above 1499INR for other states in India.
Return & Exchange Policy
User can replace or return their order within 7 days from the date of product delivered. The order amount will be refunded in Your bank account within 7 days in case of a return. When you receive a product that is damaged or if you receive the wrong product then only the customer can return their product & apply for a refund.